Terms of Use

Acceptance of Terms

By accessing and using the Keen-plateau website (keen-plateau.com), you accept and agree to be bound by these Terms of Use. If you do not agree to these terms, please do not use our website or services.

Description of Services

Keen-plateau provides heritage tourism services, including guided tours of historic railway stations across Canada. Our website offers information about these services and allows visitors to submit reservation requests.

User Responsibilities

When using our website, you agree to:

• Provide accurate and complete information in any forms or communications
• Use the website only for lawful purposes
• Not attempt to gain unauthorised access to any part of the website
• Not interfere with or disrupt the website's operation
• Not reproduce, duplicate, or copy any content without permission

Reservation and Booking

Submitting a reservation request through our website does not constitute a confirmed booking. All reservations are subject to availability and confirmation by our team. A booking is only confirmed when you receive written confirmation from us.

Pricing

All prices displayed on our website are in Canadian Dollars (CAD) unless otherwise stated. Prices are subject to change without notice. The price applicable to your booking will be the price confirmed at the time of booking.

Cancellation Policy

Cancellations made 72 hours or more before the scheduled tour are eligible for a full refund. Cancellations within 72 hours may be eligible for credit toward a future tour at our discretion. No-shows forfeit the full tour price.

Intellectual Property

All content on this website, including text, graphics, logos, images, and software, is the property of Keen-plateau or its content suppliers and is protected by Canadian and international copyright laws. You may not reproduce, distribute, modify, or create derivative works from any content without our express written permission.

Disclaimer of Warranties

This website and its content are provided "as is" without warranties of any kind, either express or implied. We do not warrant that the website will be uninterrupted, error-free, or free of viruses or other harmful components.

Information about tour experiences is provided for general informational purposes. Actual experiences may vary based on weather, accessibility, preservation status, and other factors beyond our control.

Limitation of Liability

To the fullest extent permitted by law, Keen-plateau shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of the website or services, even if we have been advised of the possibility of such damages.

Our total liability for any claims related to the website or services shall not exceed the amount you paid for the specific service giving rise to the claim.

Indemnification

You agree to indemnify and hold harmless Keen-plateau, its officers, directors, employees, and agents from any claims, damages, losses, or expenses arising from your use of the website or violation of these Terms of Use.

Third-Party Links

Our website may contain links to third-party websites. These links are provided for your convenience only. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party websites.

Modifications to Terms

We reserve the right to modify these Terms of Use at any time. Changes will be effective immediately upon posting on this page. Your continued use of the website following any changes constitutes acceptance of those changes.

Governing Law

These Terms of Use shall be governed by and construed in accordance with the laws of the Province of Ontario and the federal laws of Canada applicable therein, without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms of Use or your use of the website shall first be addressed through good-faith negotiation. If a resolution cannot be reached, disputes shall be submitted to binding arbitration in Toronto, Ontario, in accordance with the Arbitration Act, 1991 (Ontario).

Severability

If any provision of these Terms of Use is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Contact Information

For questions about these Terms of Use, please contact us at:

Keen-plateau
147 Heritage Lane
Toronto, ON M5J 2R8
Canada

Email: [email protected]